TERMS AND CONDITIONS

Draft updated: 6 October 2026
Effective date: to be confirmed on publication

1. WHO WE ARE

BestSalons.com is operated by DELIKIPOS HAIRDRESSING LTD, a company registered in England and Wales under company number 10465250. Registered office: 12 Duke Street, Cardiff, Wales, CF10 1AY. VAT registration number: GB314392517. In these Terms, “BestSalons”, “we”, “us” and “our” mean that company. Contact: hello@bestsalons.com.

These Terms explain the conditions for using our website. Separate Spotlight Advertising Terms and the order details accepted at purchase govern paid advertising. A Privacy Policy explains our handling of personal information; a Cookie Policy explains cookies and similar technologies. Reading or using the website does not itself constitute consent to optional tracking or marketing.

2. OUR DIRECTORY AND EDITORIAL LISTS

BestSalons publishes salon directory pages, numbered editorial Top 10 lists and related articles. A list represents an editorial selection, not an exhaustive comparison of every business or a guarantee that a salon will suit every person. Information, services and prices can change. Confirm important details directly with the salon before booking.

A listing is not a certification, an inspection report or a guarantee of qualifications, safety or service quality. An in-person visit or specific verification should only be relied on where the relevant page expressly describes it. Any explanation of our selection process must be read alongside the relevant listing and ownership disclosure.

3. PAID SPOTLIGHT ADVERTISING

Spotlight is paid advertising displayed above, and separately from, the numbered editorial Top 10. Buying Spotlight does not buy inclusion in the editorial Top 10 or an editorial ranking. Paid placements are to be identified as “ADVERTISEMENT · PAID SPOTLIGHT”.

An advertiser purchases the placement and period specified in its accepted order, subject to the separate advertising agreement. We do not guarantee visitor numbers, clicks, enquiries, bookings, revenue or other business results. These website Terms do not retrospectively change an existing advertiser’s contract or introduce new charges.

4. LAZAROU OWNERSHIP CONNECTION

BestSalons has an ownership connection with Lazarou Hair Salons. Readers should take that commercial relationship into account when considering Lazarou listings and recommendations. BestSalons should not be regarded as an independent third-party assessor of the connected Lazarou businesses.

This disclosure does not assert that a particular ranking has been independently verified, that every salon has undergone the same assessment, or that ownership justifies any ranking. Relevant listing-level disclosures and evidence supporting published claims remain necessary.

5. DEALINGS WITH SALONS

Directory browsing does not create a booking or a contract for salon services with BestSalons. The business identified in your booking confirmation is responsible for that booking and its services. Its prices, cancellation rules and service terms apply. Check the identity of the supplier before paying.

Links to a salon or other third-party website take you to a service with its own terms and privacy practices. Our ownership connection with Lazarou is explained above; we do not claim that every listed salon is unrelated to us. Nothing here removes responsibility that legally rests with us, including for our own statements or conduct.

6. ACCEPTABLE USE AND ACCOUNTS

Use the website lawfully. Do not attempt unauthorised access, introduce malicious software, disrupt the service, impersonate another person, or submit fraudulent, defamatory or otherwise unlawful material. Keep information you provide accurate and protect your account credentials. Tell us promptly if you suspect unauthorised use of your account.

We may restrict access where reasonably necessary to address misuse, a security risk or a legal obligation. Where practicable, we will explain the reason and provide a way to contact us. Any suspension of paid advertising is subject to the applicable advertiser agreement and mandatory law.

7. CONTENT AND PERMISSIONS

Copyright, trade marks and other intellectual property rights belong to their respective owners. You may browse the site and make reasonable personal-use copies, and may exercise any rights permitted by law. Other copying, republication or commercial reuse requires permission from the relevant rights holder. A salon name or logo appearing in the directory does not transfer ownership of it to BestSalons.

If you supply text, photographs, logos or other material for publication, you must have the rights and permissions needed for that use, including permission from the photographer where required. You retain your rights and grant us a non-exclusive licence to host, reproduce, format and display the material for the agreed listing or advertising purpose. This includes use by our hosting and service providers to deliver that purpose, not an unrestricted right to exploit the material for unrelated purposes.

Where a comment or other submission facility is available, submit only genuine, relevant material that you have the right to share. We may investigate and remove material that infringes rights, is misleading, breaches these Terms or is otherwise unlawful. Personal information in submissions is handled under our Privacy Policy.

8. CORRECTIONS, IMAGE COMPLAINTS AND PRIVACY REQUESTS

Email hello@bestsalons.com with the relevant page address and a clear explanation of the issue. Use “Listing correction”, “Image/content complaint” or “Privacy request” in the subject line to help us route it. A request does not require buying advertising or creating an account.

For a correction, identify the inaccurate statement and provide supporting information. For an image or copyright complaint, identify the material, explain your rights or authority to act, and tell us the outcome sought. For a privacy request, describe the personal information and the action requested. Send only information needed to explain the matter; we may request proportionate verification where necessary.

We will review the information and explain the outcome or next steps. Where UK data-protection complaints requirements apply, we will acknowledge the complaint within 30 days and investigate and respond without undue delay. Statutory rights-request deadlines apply separately. You may complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or another competent regulator. You do not have to give up any legal remedy to use our complaints route.

9. AVAILABILITY, CARE AND LIABILITY

We will use reasonable care and skill in operating the service. We cannot promise uninterrupted access or that all third-party information remains current, but this does not excuse misleading statements or exclude obligations imposed by law.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or rights that cannot lawfully be excluded or limited.

If you use the site as a consumer, we remain responsible for loss or damage that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for loss that was not reasonably foreseeable. Your mandatory consumer rights remain unaffected.

If you use the free directory for business purposes, we are not liable for indirect or consequential business losses, to the extent a restriction is lawful and reasonable. Liability for paid advertising is addressed in the separate advertiser agreement. This section does not exclude responsibility for our own unlawful conduct or override mandatory local protections.

10. CHANGES AND DISPUTES

We may update these website Terms to reflect changes to the website, our practices or the law. The updated version will show its effective date. Changes apply prospectively and do not remove rights arising before the change or vary an existing paid contract except as that contract and applicable law permit.

The laws of England and Wales govern these Terms. If you are a consumer, you retain the protection of mandatory laws and any right to bring proceedings in the courts of your place of residence. Subject to those rights, disputes may be brought in the courts of England and Wales. For business users, the courts of England and Wales have exclusive jurisdiction, except where mandatory law requires otherwise.